Please select one of the two options below and click on submit to send us the required information. We will not be able to process your order until we have this information.
Please note if you wish to keep your current mobile number you must provide this and a PAC code from your existing network provider prior to the delivery date for your scheme. The PAC code enables us to terminate your existing contract and begin your new contract when we connect. In addition it will transfer your old number onto the new network.
We cannot port across your current number after we have connected your new tariff. PAC codes are only valid for 30 days and should only be requested in the last 30 days of your current contract.
HOW DO I GET MY PAC?
To get a PAC, please contact customer services at your existing network provider. They will normally issue a PAC within 24 hours.
Please contact the helpdesk at contact us at firstname.lastname@example.org or call us on 0800 612 5376.